Identity check via Case Management

If an account manager initiates an identity verification request on your behalf, follow these steps:

1. Receive Verification Request:

   • You will receive an email notification with a link to complete the identity verification process.

2. Access the Verification Link:

   • Click on the provided link to be directed to the identity verification page.

3. Liveness Check:

   • Use your device’s camera to perform the liveness check as described above.

   • Follow the on-screen instructions for the liveness check.

4. Document Upload:

   • Upload the required identification documents.

   • Ensure the photos are clear and fully visible.

5. Submission and Confirmation:

   • Review and confirm the uploaded images.

   • Submit your images for verification.

   • You will receive a confirmation message once your documents are successfully uploaded.

6. Verification Result:

   • The system will process your information, and show the verification result.

   • You will be notified via email if any further information is required.