Events and Notifications

The table below lists the systems events relevant to the case management feature and the appropriate notifications.

Status	Event description	Notification
Draft	A draft case has been created
Sent	New case has been created	New Case [Case ID] has been opened
Revoked	The case has been revoked
Viewed	The case has been viewed by the client
Updated	The case has been updated by the client	You have a new update in Case [Case ID]
Closed	The case has been closed	Case[Case ID] is now closed.

Please note, you can receive notifications in-app, via email, or both. Please refer to the Notifications section for further info.