TrustForm User Guide
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  • Getting Started
    • Introduction
    • Your team in TrustForm
    • Invite users
    • Two-Factor Authentication (2FA)
    • Support
  • Navigate the platform
    • Accounts
    • Account profile
  • Onboard new clients
    • Onboarding via Client Area
    • Add accounts – Manual onboarding
    • Adding Attorneys and Nominated Accounts
    • Add relationships
    • Send to review
  • Review clients
    • Perform customer due diligence
    • Run KYC/AML checks
      • ID verification
      • Screening and monitoring
    • Review ownership structure
      • Define UBOs
  • Case management
    • Overview
    • Case attributes
    • Information request
    • Identity verification
    • Events and Notifications
  • Customer Risk Assessment
    • Overview
    • Managing CRA templates
    • Automatic risk assessment
    • Manual re-assessment
    • FAQs and troubleshooting
  • Identity verification
    • Overview
    • Identity check via Client Area
    • Identity check via Case Management
    • FAQs and Troubleshooting
  • Data export
    • Data export
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  1. Onboard new clients

Send to review

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Last updated 11 months ago

Account ready for review?

  1. If all required fields in the Applicant tab have been filled, a blue tick icon will appear in the sidebar, indicating that the profile is now ready for review.

  1. Once the account manager has completed all required forms and fields specified in the to-do list (see Tasks), the account is ready for review and can be sent to the Compliance Officer for review. A "Send" button now becomes visible on the Applicant tab.

  1. When pressed, a modal window will appear to confirm the action. Once pressed, the account status will change from "Draft" to "Ready to review.”

  2. Users with review functionality will receive a notification informing them that a new account is now ready for review.