Introduction

Hi there, welcome to Trustform's user guide!

Trustform is a compliance software that simplifies onboarding, streamlines KYC/AML checks, and provides a unified view of all client data, empowering regulated businesses to achieve smarter compliance. Our solution enables fully customisable client onboarding, compliance review, and monitoring for companies in the financial services sector and SMEs across other industries. With TrustForm, client data is stored securely, and is easy to organise, update, and verify – all within one user-friendly interface.

In this guide, we’ll walk you through how to get the most out of Trustform.

Our aim is simple: to give you a single, reliable source of truth for everything related to your clients. With Trustform, every client profile lives in one secure place that is: easy to process, manage, visualise, update, and review.

With Trustform, account managers, compliance officers, and any other relevant team members can:

  1. Collect and verify customer credentials

  2. Identify and verify connected entities (like UBOs, directors, and shareholders)

  3. Perform KYC/AML checks on clients and their entities

  4. Review, approve, or decline new clients

  5. Carry out ongoing due diligence with confidence

In the following sections, you’ll find an overview of Trustform’s key features and how to put them into practice.

Need help along the way? Click the “Have issues?” button at the top of the screen, or reach out to us anytime at [email protected]. We’re always happy to help.

Last updated