> For the complete documentation index, see [llms.txt](https://docs.trustform.io/guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.trustform.io/guide/onboarding-and-reviewing/risk-assessment/managing-cra-templates.md).

# Managing CRA templates

Learn how to upload and manage CRA templates used for automated risk assessment during client onboarding in Trustform.

## Upload CRA Templates

To upload CRA templates, follow these steps:

{% stepper %}
{% step %}

#### Go to CRA Settings

Click your user name in the top-right corner of the dashboard and select **CRA Settings**.

<figure><img src="https://3662340878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEPYbUyx2XzN4MZafhVLO%2Fuploads%2FfSvbyt9K4z1DukEaHYbg%2F20250818.png?alt=media&amp;token=1fac70cf-6b3f-4024-a1cb-8fde0305bac0" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Upload CRA templates

Click **Upload** and add separate CRA templates for each client type you work with (for example, Individual, Corporate, Trust, Partnership).

{% hint style="warning" %}
Ensure each template follows Trustform’s required format.
{% endhint %}

<figure><img src="https://3662340878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEPYbUyx2XzN4MZafhVLO%2Fuploads%2F0NRsMduizVxB8pt7MLjq%2F20250817.png?alt=media&amp;token=d9d04e96-fc27-4d57-88ca-17e682de0dd9" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Manage uploaded templates

Once uploaded, templates appear in the table under the Template column and are applied automatically during client onboarding. **You can delete any template and upload a new one at any time.**

<figure><img src="https://3662340878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEPYbUyx2XzN4MZafhVLO%2Fuploads%2Foz71973vmsoiPgvVEjDT%2F20250816.png?alt=media&amp;token=c874f4c8-d42d-4ace-9282-dc97591ba819" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Notes

Previous versions of CRA templates used in calculations can be viewed in the **Applicant** → **Customer Risk Assessment section** – where you can see which template was applied for a specific calculation.

<figure><img src="https://3662340878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEPYbUyx2XzN4MZafhVLO%2Fuploads%2FqMkCe3vApwmnak9DQfLc%2F20250819.png?alt=media&amp;token=d3d01147-346f-423f-898e-57faf8cb6246" alt=""><figcaption></figcaption></figure>
