# User Guide ## About Trustform - [Developer Platform](https://docs.trustform.io/guide/home/readme.md): Welcome to your team’s developer platform ## Trustform User Guide - [Welcome](https://docs.trustform.io/guide/readme.md) - [Interactive Guides](https://docs.trustform.io/guide/interactive-guides.md): Here you will find all interactive video guides only – no text documentation, just clear visual walkthroughs of how to use Trustform. - [Navigate Trustform](https://docs.trustform.io/guide/getting-started-and-settings/quickstart.md): Learn how to navigate and use the Accounts Account profile and find key client information. - [Top navigation Bar](https://docs.trustform.io/guide/getting-started-and-settings/quickstart/top-navigation-bar.md): Learn how to navigate the Trustform platform – including the main menu, notifications, and user settings located in the top bar. - [Accounts page](https://docs.trustform.io/guide/getting-started-and-settings/quickstart/accounts-page.md): Learn how to view, filter, and manage client accounts in Trustform, customise the table layout, and organise columns to suit your needs. - [Account profile](https://docs.trustform.io/guide/getting-started-and-settings/quickstart/account-profile.md): Learn how to navigate the Account profile and find key client information. - [Navigating through Associations](https://docs.trustform.io/guide/getting-started-and-settings/quickstart/navigating-through-associations.md) - [Admin Management ](https://docs.trustform.io/guide/getting-started-and-settings/admin-management.md): Learn how to manage your team in Trustform – invite new users, define their capabilities, and keep accounts secure with two-factor authentication. - [User Capabilities in Trustform](https://docs.trustform.io/guide/getting-started-and-settings/admin-management/user-capabilities-in-trustform.md): Learn about user roles and capabilities that define the level of access each team member has. - [Invite Users](https://docs.trustform.io/guide/getting-started-and-settings/admin-management/invite-users.md): Learn how to add and manage users in your Trustform account. - [Two-Factor Authentication (2FA)](https://docs.trustform.io/guide/getting-started-and-settings/admin-management/two-factor-authentication-2fa.md): Learn how to protect your Trustform account with two-factor authentication. - [Data and Settings](https://docs.trustform.io/guide/getting-started-and-settings/data-and-settings.md): Learn how to export client data and monitor TrustForm’s service status to stay informed and in control. - [Export Data](https://docs.trustform.io/guide/getting-started-and-settings/data-and-settings/export-data.md): Learn how to export essential client data from Trustform in a downloadable file. - [Status Page](https://docs.trustform.io/guide/getting-started-and-settings/data-and-settings/status-page.md): Learn how to monitor Trustform service availability and subscribe to status updates. - [Onboarding new clients](https://docs.trustform.io/guide/onboarding-and-reviewing/editor.md): Learn how to add and manage client data, create profiles, and start verification processes. - [Adding Accounts](https://docs.trustform.io/guide/onboarding-and-reviewing/editor/adding-accounts.md): Learn how to manually add a new client account and start the onboarding process in Trustform. - [Adding Relationships](https://docs.trustform.io/guide/onboarding-and-reviewing/editor/adding-relationships.md): Learn how TrustForm helps you manage all entities and stakeholders connected to an applicant in a structured and compliant way. - [Adding Attorneys](https://docs.trustform.io/guide/onboarding-and-reviewing/editor/adding-attorneys.md): Learn how to add and manage individuals or entities authorised to act on behalf of the applicant in Trustform. - [Adding Nominated Accounts](https://docs.trustform.io/guide/onboarding-and-reviewing/editor/adding-nominated-accounts.md): Learn how to add a nominated bank account to an applicant’s profile in Trustform to ensure all banking details are properly documented and compliant. - [Setting Account IDs](https://docs.trustform.io/guide/onboarding-and-reviewing/editor/setting-account-ids.md): Learn how to assign a unique external identifier (UUID) to an account in Trustform to enable API access and ensure smooth data integration. - [KYC/AML checks](https://docs.trustform.io/guide/onboarding-and-reviewing/kyc-aml-checks.md): Learn how to use TrustForm to screen, verify and monitor clients as part of your KYC and AML process. - [Background check](https://docs.trustform.io/guide/onboarding-and-reviewing/kyc-aml-checks/background-check.md): Learn how to perform a screening on an applicant or a related entity directly in Trustform. - [ID verification](https://docs.trustform.io/guide/onboarding-and-reviewing/kyc-aml-checks/id-verification.md): Learn how to verify a client’s identity document in Trustform as part of the due diligence process. - [Instant check](https://docs.trustform.io/guide/onboarding-and-reviewing/kyc-aml-checks/instant-check.md): Learn how to perform an instant KYC/AML screening at any time in Trustform. - [Monitoring](https://docs.trustform.io/guide/onboarding-and-reviewing/kyc-aml-checks/monitoring.md): Learn how to view monitoring results for active clients and review new matches detected by Trustform. - [Customer Risk Assessment](https://docs.trustform.io/guide/onboarding-and-reviewing/risk-assessment.md): Learn how TrustForm automatically calculates and assigns client risk levels. - [Automatic risk assessment](https://docs.trustform.io/guide/onboarding-and-reviewing/risk-assessment/automatic-risk-assessment.md): Learn how Trustform automatically calculates a client’s risk level during the onboarding process. - [Managing CRA templates](https://docs.trustform.io/guide/onboarding-and-reviewing/risk-assessment/managing-cra-templates.md): Learn how to upload and manage CRA templates used for automated risk assessment during client onboarding in Trustform. - [Review Management](https://docs.trustform.io/guide/onboarding-and-reviewing/review-management.md): Learn how to send for review and verify client accounts, stay informed through notifications and explore ownership structures in TrustForm. - [Notifications](https://docs.trustform.io/guide/onboarding-and-reviewing/review-management/notifications.md): Learn how to stay informed about important events in Trustform with system notifications – both inside the platform and via email. - [Send Account for Review](https://docs.trustform.io/guide/onboarding-and-reviewing/review-management/send-account-for-review.md): Learn how to send a client account for review. - [Review clients](https://docs.trustform.io/guide/onboarding-and-reviewing/review-management/review-clients.md): Learn how to review and verify clients accounts directly in Trustform. - [Ownership Structure](https://docs.trustform.io/guide/onboarding-and-reviewing/review-management/ownership-structure.md): Learn how to view and explore the ownership structure of a client account to understand all related entities and their relationships. - [Passport Expiration Date](https://docs.trustform.io/guide/onboarding-and-reviewing/review-management/passport-expiration-date.md): Learn how to track and manage passport expiry dates for client Profiles in Trustform. - [Periodic KYC Review](https://docs.trustform.io/guide/onboarding-and-reviewing/review-management/periodic-kyc-review.md): Learn how to track and manage periodic KYC reviews for client Profiles in Trustform. - [Case management](https://docs.trustform.io/guide/client-management/case-management.md): Learn how to request additional data or documents directly from clients within TrustForm. - [Case Attributes](https://docs.trustform.io/guide/client-management/case-management/case-attributes.md): Learn which attributes and statuses are available for cases in Trustform. - [Create and Manage Cases](https://docs.trustform.io/guide/client-management/case-management/create-and-manage-cases.md): Learn how to create and manage cases in Trustform. - [Client Area](https://docs.trustform.io/guide/client-management/client-area.md): Learn what the Client Area is and how it works. - [Client Area Overview](https://docs.trustform.io/guide/client-management/client-area/client-area-overview.md): Learn what the Client Area is and how it works. ## Client Area User Guide - [Welcome](https://docs.trustform.io/guide/client-area/readme.md) - [Onboarding](https://docs.trustform.io/guide/client-area/onboarding-and-check/onboarding.md): Learn how to complete your onboarding process in the TrustForm Client Area. - [Identity check](https://docs.trustform.io/guide/client-area/onboarding-and-check/identity-check.md): Learn how to complete identity verification in the TrustForm Client Area using iDenfy’s secure liveness check to confirm your identity and prevent fraud. - [Verification Request](https://docs.trustform.io/guide/client-area/requests/verification-request.md): Learn how to complete identity verification in the TrustForm Client Area. - [Information Request](https://docs.trustform.io/guide/client-area/requests/information-request.md): Learn how to respond to a case request in the TrustForm Client Area. ## Changelog - [Changelog](https://docs.trustform.io/guide/changelog/readme.md): New updates and improvements --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.trustform.io/guide/readme.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.